Putting our money, where our mouth is...
We don’t tolerate outages on your network, because we know that any downtime is hugely damaging to your business. That’s why we built our network to the most stringent physical design standards. And it’s why we have the best SLA in the industry.
If the outage lasts more than an hour, we lose a day of revenue – and this is what drives our teams to always provide the best service to our customers, because we know that zero downtime is better than any level of compensation.
The finer details on our SLA are to the right.