One Triton Square joins London’s best-connected buildings with Vorboss 100Gbps connectivity through British Land partnership
In our building better series, we sit down with some of our team members to reveal how we've built a very different type of commercial internet company.
Our Head of Partnerships, Michelle Andrew, listens to our customers problems and pain points to ultimately offer them solutions. Vorboss approaches this very differently from traditional telecoms companies, and this also extends to who and how we hire.
Building better: introducing Michelle
Michelle tells us why she's throwing away the mould when it comes to recruiting for her team, what she looks for when hiring, and her vision for her teams as we grow.
'From the product we're developing to the network we're developing, we're approaching business needs from a multitude of backgrounds and experiences.'
Looking ahead
We want Vorboss to be the best job our employees ever have. We talk to leaders in the organisation to ensure that topics including diversity, equality, and inclusion, development and training, and company values always remain at the top of the agenda as we scale.
Sound like a company you might like to join? We're hiring!
In our building better series, we sit down with some of our team members to reveal how we've built a very different type of commercial internet company.
Our CEO, Tim Creswick, is committed to making Vorboss a fantastic place to work so employees have an experience they are proud of.
The Vorboss Commitments
As a telecoms disruptor, we need the best talent, a dedicated team, and people who really care about what we're trying to achieve here at Vorboss. Tim continues the series by discussing the two commitments we make to everyone who works at Vorboss, and why they are so important to our success.
Looking ahead
We want Vorboss to be the best job our employees ever have. We talk to leaders in the organisation to ensure that topics including diversity, equality, and inclusion, development and training, and company values always remain at the top of the agenda as we scale.
Sound like a company you might like to join? We're hiring!
In our building better series, we sit down with some of our team members to reveal how we've built a very different type of commercial internet company.
Our CEO, Tim Creswick, is committed to maintaining company culture as we scale.
Maintaining company culture
220 was an important employee milestone for us. Learn why it matters in terms of our employees' experience at Vorboss.
Looking ahead
We want Vorboss to be the best job our employees ever have. We talk to leaders in the organisation to ensure that topics including diversity, equality, and inclusion, development and training, and company values always remain at the top of the agenda as we scale.
Sound like a company you might like to join? We're hiring!
Meet Millie, our wonderful People & Culture Assistant. Millie works alongside the People & Culture team to ensure our workforce are successfully onboarded and setup for success here at Vorboss. Millie joined Vorboss late in 2020 and we've seen her go from strength to strength!
Millie leads all our induction days, which keeps her pretty busy as we've hired and on-boarded over 200 people in 2021! Millie's friendly nature and understanding manner puts our new starters at ease, whilst ensuring everyone understands our company policies and procedures so they can hit the ground running from day one. Millie also leads our benefits program, meaning she's our go-to for any questions about the perks that come with working at Vorboss, these include Vitality Health, access to free therapy, financial well-being advice and much more.
We make two commitments to our staff when they join our team; firstly, that we'll work to make Vorboss the best job you'll ever have, and secondly, that we'll never lose track of our staff as individuals. Millie's work is so important for us delivering on those promises and we'd be lost without her!
Millie's favourite thing about working at Vorboss is seeing people settle into their new roles. Seeing the skills, talent and personality that they bring to their teams, the awesome things they can achieve once they’re here and how that all relates back to the business plan.
Below she gives us a small insight into what our onboarding process is like, why we know it's important to look beyond a CV and what her team look for when hiring for new roles.
Vorboss is a fast moving, dynamic organisation building a high-capacity enterprise fibre network across the UK. We are doing things differently by challenging the status quo and we are proud of that. Our mission is to build better connection, and our customers’ needs are at the core of everything we do.
To best serve our customers we never accept the default. We always ask questions, and we take pride in our small, everyday innovations that translate into very real differences and changes for our customers and employees.
If Vorboss sounds like a place you'd like to work, check out our vacancies section for available roles and details on applying.
At Vorboss developing people is built into our DNA. Since our inception 15 years ago we've always prioritised training our teams, and we've never been afraid of hiring junior people and training them up. At the start of 2021 we launched The Vorboss Training Academy, a four week intensive program that takes people with no previous experience and teaches them everything they need to know to graduate as a Vorboss Installation Technician.
We work with The ITP to recruit apprentices and trainees to join the academy, with 20 people joining the academy each month. Alongside the ITP we are working to get more women into fibre, an industry traditionally dominated by men. Our Female First campaign aims for a 50/50 gender split with our academy intakes, but the campaign goes beyond a quota.
Internally we're working hard to make the build environment a more inclusion place for women. Initiatives include creating a welcoming environment for women out in the field by sourcing tools designed for women, finding uniform that is sized for women, introducing Period days, part-time working patterns and ensuring we have a welfare van out with teams each day.
As 2021 draws to a close we look back at the incredible success stories that have come out of our academy and share a few highlights below.
Are you looking for a new challenge? Find out more about joining our academy here, or email academy@vorboss.com for more information.
Leased lines and broadband are different in seven key areas:
- Speed
- Contention
- Latency
- Scalability
- Symmetricality
- Jitter
- Service level agreements (SLA)
In this blog post, we will tell you:
- What a leased line is
- What broadband is
- The seven ways leased lines and broadband differ
- The three questions you should answer before choosing one
What is a Leased Line?
A leased line provides your business with a superfast internet connection. It can be deployed in one of two ways: with fibre optic cables or a wireless antenna. For the former, roads have to be dug up so the cable can be connected to your office. For the latter, an antenna is fitted to the roof of your building.
While the installation methods are different, the benefits are universal:
- Superfast speeds: these can range anywhere from 100 megabytes per second (Mbps) to 10 gigabytes per second (Gbps). In other words, it is really, really fast
- Uncontended network: you are not sharing your connection with anybody else. So it will never be slowed down by external interference
- Low latency: when you click on a web page, it will load quickly
- Scalability: it is easy to scale down your bandwidth if you don’t need as much, or invest in more if you feel you need it
- Symmetrical uploads and downloads: you can upload and download files at the same speeds
What is Broadband?
As with leased lines, broadband internet also offers a high-speed internet connection. It used to go by the name narrowband because you had to disconnect your phone line in order to use it. But that is not required anymore. Now, broadband is always-on.
There are several types of broadband:
- Fibre-optic: uses fibre-optic cables to connect your business to the internet
- Asymmetric digital subscriber line (ADSL): uses copper telephone lines to get you connected
- Mobile: uses digital signals to transmit connectivity from satellites to you
Unlike a leased line, however, broadband is contended. So when you are using your connection, there is a good chance several other people will be too. This can have an impact on the speeds you are actually able to get.
Where speeds are symmetric on a leased line, they are asymmetric on broadband. This means download speeds are faster than upload speeds.
The Difference Between Broadband and Leased Line Connections
At the start of this post, we said there were seven areas in which leased lines and broadband differ. These are:
- Speed
- Contention
- Latency
- Scalability
- Symmetricality
- Jitter
- Service level agreements (SLA)
Here, we will go through each of them in detail.
Speed
Leased lines and broadband will state they come with superfast speeds. There is no denying this on leased lines. The same cannot always be said for broadband.
If you have bought a leased line with 20Mbps, this is the speed you will always get as you are using an uncontended network (more on this next).
But with broadband, you stand a good chance of receiving a slower speed than what you were promised. This is because broadband works on a contended network (more on this next, too).
So your 20Mbps connection is more likely to be 17Mbps at times.
Regulators are aware of this issue, however. In March 2018, Ofcom announced protections to ensure broadband suppliers provide more accurate speed estimates to their customers.
Contention
Contention determines if you are using your connection alone or sharing it with others in the area.
Leased lines use an uncontended network. There is nobody using this except you, so your connection won’t be slowed down by other users in the area.
Broadband is contended, so you are sharing your connection with several other users. This can reduce your speed at peak times.
Latency
Latency is the time it takes for an action to respond after you have clicked on something. If latency is low, it will not take long for the action to happen. If it is high, the action will take a bit longer.
Leased lines have low latency. When you click on a web page, it will not take long for this to load.
Conversely, broadband has higher latency. So it will always take a little bit longer for web pages to respond.
Scalability
Scalability sets out how easy it is to make alterations to the bandwidth you get each month.
Most leased line connections are scalable. You can invest in more bandwidth if you find yourself needing it, or scale it back if you need less.
Some broadband packages come with flexible bandwidth options, but the availability of these is decreasing. So you might find yourself stuck on a fixed package.
Symmetricality
Symmetricality determines if your upload and download speeds are equal. A connection can be symmetric or asymmetric.
With leased lines, it is the former. So if your download speeds are 1Gbps, so are your upload speeds.
Broadband is the latter. If your download speeds were 24Mbps, your upload speeds might only be 1Mbps. Or possibly even slower, as broadband is highly contended. This can cause frustration when uploading files - like photos to Dropbox - or if you are playing a HD online multiplayer game.
Jitter
Jitter defines how reliable your connection is during audio and video communications.
Leased lines have a low jitter rate. In other words, your telecommunications are likely to always work in real-time.
Broadband has a high jitter rate and is more prone to connection drop-outs during video calls.
SLA
A SLA is a provider’s commitment to ensuring you have a reliable service at all times.
Many leased line providers offer an SLA of around 99.9% or higher. Given that leased lines are uncontended and use reliable, monitored hardware, it would be extraordinary for the connection to suddenly drop out. If it did, your provider would automatically be alerted and committed to resolving this in a matter of hours.
Broadband SLAs work differently. Typically, these are around 95 - 99%. Response times to outages can vary, depending on the specifics of your agreement. These can range from the same day to 48 hours, so check the details of your agreement carefully. The SLA is reliant on you informing the supplier of an outage.
Before Choosing a Leased Line or Broadband, Ask Yourself Three Questions
You have just heard how a leased line is generally more dependable than broadband. But before ruling out broadband completely, you should consider these three important questions:
- How many users are in my network?
- What applications are they using?
- How crucial is the internet to my daily routine?
How many users are in my network?
If you are in a small company and have less than 10 users, then broadband may be ideal for you.
But if there are more than 10 network users, a leased line will be far more useful for you.
What applications are my users running?
If you use a lot of cloud-based application on a daily basis, or depend on transferring large files a lot of the time over email, you should consider a leased line. For anything else, broadband should suit your needs just fine.
How crucial is the internet to my daily routine?
This might seem like a silly question, as you probably use the internet every day. What you should really think about here is what happens in the event of an outage. Ask yourself: ‘If the internet cut out, would it bring everything I do to a halt?’
You might find there are some things you can do in the short-term without the internet. In which case, you should consider broadband. The SLAs for this mean you could be without a connection for up to 48 hours, which is not too long.
If going without the internet is not an option, however, then you will want a leased line. The SLA for this ensures you will only be without the internet for a few hours.
Read more: leased line comparison - what you need to know
Leased Lines Are More Dependable than Broadband
Now you know about the difference between broadband and leased line connections. When it comes to choosing between a leased line or broadband, a leased line connection is more reliable for seven reasons:
- Speed. Leased lines will always come with the speed advertised. Broadband is more likely to be slower than what it says.
- Contention. You will never share your leased line connection with anyone else as it is uncontended, and speed won’t be impacted. Broadband is contended, and likely to become slow during peak times.
- Latency. Leased lines have low latency, so actions will respond fast. Broadband has high latency, so actions will happen slower.
Scalability. If you need more or less bandwidth, it is easy to adjust this with a leased line. Scalable broadband packages are not as widely available as they used to be, so it can be hard to find one. - Symmetrical. Upload and download speeds match on a leased line. On broadband, uploads will always happen more slowly than downloads.
- Jitter. Video and audio calls are unlikely to cut out on a leased line. Broadband is more likely to suffer an outage.
- SLA. If your leased line connection drops out, your provider is contracted to fix it quickly. Broadband SLAs are not always as tight, so you may have to wait longer for repairs.
But that is not to say broadband is totally irrelevant. If you have less than 10 users who aren’t using cloud-intensive applications, and can work without the internet for a short period of time, it can serve you well.
But companies with 10 or more employees using cloud-heavy applications, and depending on connectivity at all times should strongly consider a leased line.
For more information about leased lines and to see what is available in your area, contact us for a leased line quote. We will provide you with the best price possible and lots of detail on installation timeframes.
Photo by Stephen Phillips on Unsplash
Latest from the press room
London, UK, 13 August 2026:
Vorboss, which owns and operates London’s dedicated business fibre network, has connected One Triton Square at Regent’s Place with 100Gbps connectivity, delivering exceptional digital capacity to one of the capital’s most exciting new destinations for science, technology and innovation.
The flagship British Land and Royal London Asset Management building provides more than 300,000 sq ft of purpose-built space, bringing together fitted laboratories, flexible workspace, premium dedicated offices, and shared meeting and event space.
Located in the heart of London’s Knowledge Quarter, One Triton Square is designed to support ambitious businesses at every stage of growth. Flexible floorplates, advanced digital infrastructure and exceptional on-site amenities create an environment where emerging organisations can scale alongside established global leaders. It is workspace built for collaboration and long-term success.
100Gbps is independently available on each floor, providing the capacity occupiers need to support increasingly data-intensive work and emerging technologies. The 100Gbps connection further reinforces One Triton Square’s position as a future-ready commercial destination.
Rhod Morgan, Co-CEO, Vorboss adds:
“Connecting One Triton Square with 100Gbps gives its occupiers the capacity they need not only for the way they work today, but for the technologies and opportunities that come next. It perfectly complements the vision British Land and Royal London Asset Management had for the building – a space designed around the needs of ambitious, innovation-led organisations”
“One Triton Square sits at the centre of London’s science and technology ecosystem, and we’re incredibly proud to be providing the infrastructure it needs to thrive.”
Simon Hepher, Head of Asset Management, Regent’s Place and Innovation Assets, British Land:
“One Triton Square is a landmark new building at the heart of Regent's Place, designed to support ambitious businesses at every stage - from agile start-ups to established global leaders. Alongside best-in-class laboratories, workspace, and offices, the building will now also offer some of the best digital connectivity in London, with 100Gbps providing occupiers the capacity they need for increasingly data-intensive work as they scale and grow.”
Mark Carroll, Property Development Director, Royal London Asset Management:
“As a long-term investor, we are focused on creating places where businesses can thrive. This investment in digital infrastructure further enhances One Triton Square's appeal to science, technology and innovation-led occupiers and supports its long-term success.”
The connection at One Triton Square forms part of Vorboss’ commitment to ensuring London has the serious digital infrastructure required to remain a leading global centre for business, science and technological innovation.
Ends.
The experience driving our growth
David has been central to our success as our Chief Financial Officer. Drawing on his experience at Zayo Group and RBC Capital Markets, he brings strong insight across large-scale infrastructure, investment banking and managed services. As our CFO, he’s been instrumental in shaping a commercial model that supports businesses as they grow, giving our customers the certainty and simplicity they expect.
Rhod has played a pivotal role in operations at Vorboss since 2020. He led the build of our network, now spanning over 900 km, and has raised industry standards across quality and efficiency, making sure our customers have a flawless experience. With previous roles at companies like Arup and WeWork, Rhod understands the complexity of London commercial real estate and knows exactly what it takes to deliver world-class technology in a fast-paced city.
The next chapter
Under David and Rhod’s leadership, we are doubling down on our commitment to keep things simple for our customers and remain the transparent, accountable provider ambitious businesses rely on as they grow.
“Vorboss is on path to becoming one of the UK’s leading B2B connectivity and managed service providers,”
says Adam Dunlop, Operating Partner at Octopus Capital and Chair of the Vorboss Board.
“With David and Rhod’s leadership, and the strength and commitment of the team across the business, I am genuinely excited about what lies ahead.”
Vorboss is part of the Fern Trading Group, managed and advised by Octopus Investments. This partnership, backed by £250million in funding, enabled us to build an independent, 100Gbps London fibre network and connect thousands of businesses across the capital. Having expanded our offering with a range of cybersecurity and managed technology solutions last year, we continue to do things differently by delivering everything end-to-end through our in-house teams.
