Company description
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Who are Vorboss:
Vorboss is building London’s next-generation business fibre network. This is a responsibility that we take seriously; we understand that for most businesses, reliable fibre internet is as important as heat, electricity, and water. We want to completely change the fibre network in London (and beyond), and we’re on the hunt for smart, talented people to join us.
At Vorboss, we do the right thing—no matter what. Our unwavering focus on engineering excellence and unrivalled commitment to customer service is trusted by the most important organisations across the UK and Europe in the technology, pharmaceutical, financial, and e-commerce industries.
We’re proud to have earned one of the best reputations in the industry, and it is essential to us that we maintain that reputation as we grow. Our team is tight knit and highly talented. We trust each other to do the right thing, take responsibility, and be a champion for our collective success.
We’re looking for talented, smart people to join us as we embark on this exciting period of growth. Our vision for Vorboss is to be ‘the best job that someone ever had’, regardless of how long they stay with us, and promise to provide a supportive workplace based on respect and trust.
We started by building London’s largest fibre network and are now expanding to provide the full range of IT and cybersecurity services that modern businesses rely on. Our goal is simple: give London businesses a single, trusted partner for everything from connectivity to managed IT and cyber protection.
We’re proud to have earned one of the best reputations in the industry and it is essential to us that we maintain that reputation as we grow. Our team is tight knit and highly talented. We trust each other to do the right thing, take responsibility, and be a champion for our collective success.
We’re looking for talented, smart people to join us as we embark on this exciting period of growth. Our vision for Vorboss is to be ‘the best job that someone ever had’, regardless of how long they stay with us and promise to provide a supportive workplace based on respect and trust.
Role overview:
We are looking for a highly organised and proactive Sales Administrator to help our Channel Sales team operate at its best. You'll play a key role in ensuring our sales processes run smoothly by supporting deal progression, maintaining accurate commercial data, coordinating internal stakeholders, and delivering an exceptional experience for both our customers and Sales team.
Working closely with Sales, Legal, Delivery, Finance and Operations, you'll take ownership of critical sales administration activities that enable revenue to flow efficiently from opportunity through to order and delivery.
Key responsibilities:
(Please note that this list is not exhaustive)
- Manage deal and order creation across our CRM platforms, ensuring all information is accurate, complete and compliant.
- Prepare contract variations and review completed orders before submission, maintaining high standards of quality and accuracy.
- Coordinate bespoke pricing, off-net solution and legal support requests, working with internal teams to ensure timely completion.
- Own the accuracy of commercial pricing across CRM systems, APIs and customer rate cards, ensuring consistency across all platforms.
- Create and maintain customer specific rate cards where required, supporting accurate commercial proposals and contracts.
- Coordinate customer portal onboarding, ensuring a seamless experience for new customers.
- Support the management of customer order escalations, working closely with Delivery and Operational teams to drive timely resolution.
- Monitor sales support requests and proactively follow up on outstanding actions, including requests from senior stakeholders.
- Ensure Closed Won opportunities are accurately reflected across CRM systems, working with internal teams to resolve discrepancies and maintain reporting integrity.
- Support sales meetings, customer events and wider commercial initiatives where required.
- Continuously identify opportunities to improve sales processes, documentation and system accuracy to support a scalable and efficient sales operation.
- Highly organised with exceptional attention to detail and the ability to manage multiple priorities simultaneously.
The right candidate:
- Previous experience in a Sales Support, Sales Operations, Commercial Support or similar role within a fast-paced commercial environment.
- Highly organised with exceptional attention to detail and the ability to manage multiple priorities effectively.
- Experienced using CRM systems and maintaining high standards of data accuracy.
- Proactive and solutions-focused, taking ownership of tasks and seeing them through to completion.
- Strong communicator with the ability to build effective relationships across Sales, Delivery, Legal, Finance and other business functions.
- Customer-focused with excellent stakeholder management skills.
- Thrives in a fast-paced, collaborative environment where accountability and continuous improvement are valued.
- Experience within telecommunications, connectivity, managed services or a technology business would be advantageous.
- Proficient in Microsoft Office applications, particularly Excel, and comfortable working across multiple business systems.
Benefits:
We believe in taking care of our staff both mentally and physically and in order to support this we offer a range of benefits that you can access.
Employee Share Plan
- Company pension scheme.
- Bonus scheme.
- 25 days of annual leave allowance that increases with years served (excluding bank holidays).
- Private Healthcare.
- Life assurance.
- Income Protection.
- Access to Spill, our mental health support partner.
- Cycle to work scheme.
- Half price gym memberships through the healthcare provider.
- Free eye test.
- Travel loan.
- Hastee app, to help manage your salary and finances.
Diversity, inclusion, and equal opportunities:
We aim to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
We aim to create a working environment free of bullying, harassment, victimisation, and unlawful discrimination, promoting dignity and respect for all, and where individual differences and the contributions of all staff are recognised and valued.
This commitment includes training managers and all other employees about their rights and responsibilities under the equality, diversity, and inclusion policy. Responsibilities include staff conducting themselves to help the organisation provide equal opportunities in employment, and prevent bullying, harassment, victimisation, and unlawful discrimination.
Vorboss promotes step-free access at our main headquarters, whilst taking into consideration physical barriers employees might face across all other sites. Highly organised with exceptional attention to detail and the ability to manage multiple priorities simultaneously.
